Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino AU, we believe that online gaming should be an enjoyable form of entertainment. It is important to remember that gambling should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling. Rocket Casino AU is committed to preventing underage gambling. If you are under 18, please do not use our platform. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for essential expenses (rent, food, bills)
- Hiding your gambling activities from family, friends, or partners
- Being unable to stop or control your gambling urges
- Gambling for longer periods or with larger amounts than intended
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Neglecting work, study, hobbies, or relationships due to gambling
- Lying about the time or money spent gambling
If you identify with any of these warning signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Rocket Casino AU provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to help control spending
- Loss Limits: Establish maximum loss limits to prevent excessive losses
- Reality Checks: Enable regular notifications during gaming sessions to remind you how long and how much you've been playing
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account
- Session Time Limits: Set automatic session time restrictions to manage your gaming duration
If you need assistance setting up any of these tools, our customer support team is available to help.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Here are trusted organisations that provide confidential support:
Australia
- Gambling Help Online — Free and confidential counselling and support
Website: www.gamblinghelponline.org.au
United Kingdom
- GamCare — Free, confidential advice and support
Website: www.gamcare.org.uk - GamStop — National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council — Education and support resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling — Helpline and resources
Website: www.ncpgambling.org
All of these organisations offer confidential support and can provide guidance, counselling, and treatment options.
If You Need Help
If you believe you have a problem with gambling, please reach out for support as soon as possible. There is no shame in asking for help — professional support services are available to assist you in regaining control.
Do not hesitate to contact one of the organisations listed above or speak to someone you trust. Early intervention can make a significant difference.
At Rocket Casino AU, your wellbeing is our priority. We are committed to providing a safe and responsible gaming environment for all our players.