How We Rate Casinos
At BoothRev, we've developed a comprehensive methodology to evaluate online casinos operating in Australia. Our ratings are designed to help Australian players make informed decisions when choosing where to play. Below, we outline the key criteria we assess when reviewing casinos like Rocket Casino AU.
1. Licensing & Regulation
The foundation of any trustworthy online casino is proper licensing and regulatory oversight. We prioritise casinos holding licences from recognised jurisdictions including:
- Malta Gaming Authority (MGA)
- UK Gambling Commission (UKGC)
- Curaçao eGaming Licence
- Local Australian state-based approvals
We verify licence authenticity and check for any regulatory violations or complaints filed against the operator. This criterion carries the highest weight in our overall rating.
2. Game Selection & Software Providers
A quality casino offers diverse gaming options with software from reputable providers. We evaluate:
- Variety of slot titles and game themes
- Live casino offerings (blackjack, roulette, baccarat, poker)
- Traditional table games and card games
- Software provider reputation (Microgaming, NetEnt, Evolution Gaming, Pragmatic Play, etc.)
- Game performance, graphics quality, and innovation
3. Bonus Terms & Wagering Requirements
We analyse bonus offerings with a critical eye toward fairness and transparency. Key assessment points include:
- Clarity and completeness of terms and conditions
- Wagering requirement multipliers (rollover ratios)
- Game contribution percentages toward wagering requirements
- Maximum cashout limits on bonus winnings
- Bonus expiration periods and validity
- Restrictions on eligible games and player types
We favour casinos with reasonable, player-friendly bonus structures and transparent T&Cs.
4. Payment Methods & Withdrawal Speed
Convenient and secure banking options are essential. We review:
- Available deposit methods (credit/debit cards, e-wallets, bank transfers, cryptocurrency)
- Supported withdrawal methods and payout timeframes
- Cryptocurrency integration (Bitcoin, Ethereum, stablecoins)
- Minimum and maximum transaction limits
- Processing fees and hidden charges
- Security protocols for financial transactions
5. Customer Support
Quality customer service is vital when issues arise. We assess:
- 24/7 availability of live chat support
- Email and ticket submission responsiveness (target: under 24 hours)
- Phone support availability
- Support staff knowledge and professionalism
- FAQ and knowledge base comprehensiveness
- Response times to common queries
6. Mobile Experience
With more players using mobile devices, we evaluate:
- Responsive website design and functionality on smartphones/tablets
- Availability of native iOS and Android apps
- Performance, load times, and stability on mobile
- Mobile-optimised navigation and user interface
- Full feature parity between web and mobile versions
- Compatibility with Australian devices and networks
7. Responsible Gaming Tools
Player protection and harm minimisation are paramount. We check for:
- Deposit limit functionality (daily, weekly, monthly)
- Loss limit and session duration settings
- Self-exclusion options with various timeframes
- Cooling-off periods for account suspension
- Reality check reminders during play
- Links to gambling addiction support resources
- Compliance with AU responsible gaming standards
8. Our Rating Scale
We rate casinos on a scale of 1 to 10, with the following breakdown:
- 9-10 (Excellent): Outstanding in all categories. Highly recommended for Australian players.
- 7-8 (Good): Strong performer with only minor areas for improvement. Trustworthy choice.
- 5-6 (Average): Meets basic standards but lacks distinction. Proceed with caution on specific concerns.
- 3-4 (Poor): Significant issues identified. Not recommended.
- 1-2 (Unacceptable): Critical failures in regulation, security, or fairness. Avoid.
Each criterion is weighted according to its importance for player safety and experience. Licensing & Regulation carries the most weight; if a casino fails here, it cannot achieve a high overall score regardless of other strengths.
Last updated: 2026. Our methodology is reviewed and updated annually to reflect changes in the Australian gaming landscape and player needs.